Safety depends on equipment, installation, and procedure
Indonesia's Ministry of Energy and Mineral Resources Regulation No. 1 of 2023 states that charging facilities include power supply equipment, current and voltage control, communication, and protection and safety systems. Safety is therefore a system outcome, not a single feature.
IEC 61851 sets general requirements for conductive EV charging systems, including equipment characteristics, the connection with the vehicle, and electrical safety. Installation, inspection, and maintenance still need competent personnel and applicable local compliance.
A quick check before connecting
Park within the marked bay, apply the parking brake, and follow the sequence shown by the vehicle and charger. Check that the vehicle inlet, connector head, and cable are not cracked, distorted, trapped, or exposing conductive parts.
Never force an incompatible connector. The connector type and charging capability must match the vehicle. Avoid adapters, extension cables, or accessories unless both the vehicle manufacturer and equipment provider explicitly permit them.
What to monitor during a session
Once charging starts, confirm that the screen or app shows a normal session. Keep the cable out of traffic paths and avoid placing strain on the connector.
Stop and move away if you see smoke or sparks, smell burning, notice abnormal heat, or receive repeated fault messages. Use the emergency stop when the situation requires it, then contact site staff or the operator. Do not open or repair the charger yourself.
Charging in rain or wet conditions
Outdoor charging equipment is designed for defined environmental conditions, but protection depends on the unit specification and installation quality. It is not safe to assume that every charger is suitable for every weather condition.
Do not start or continue charging when a connector or inlet is damaged, submerged, sitting in floodwater, or contaminated. Follow site instructions and the vehicle manual. If the condition is uncertain, use another station and report the issue.
Operator and site responsibilities
Driver safety must be supported by inspection, maintenance, incident handling, and competent technicians. Indonesia's energy authority highlights electrical safety, operating-worthiness certification, product conformity, and qualified technical personnel for charging facilities.
Drivers can look for well-maintained equipment, clear instructions, reachable support, and an orderly response to faults. Reporting visible damage promptly helps keep the station unavailable until it can be checked.
Editorial and verification standard
- Written by
- Starvo EV Infrastructure Editorial Team
- SPKLU research, charging technology, and driver guidance
- Technical reviewer
- Starvo Product & Charging Operations Team
- Technical, operational, and product-compliance review
Verification method
Content is checked against official sources, public product specifications, and sanitized network data. Time-sensitive claims carry a source date or a clear scope limitation.
Operational data
Public operational data: 154 locations with installed chargers, 113 mapped locations, and 282 managed chargers. Snapshot 2026-07-19.
Starvo operational case study
Starvo's public snapshot dated 2026-07-19 records 154 locations with installed chargers, 113 mapped public locations, and 282 managed chargers. These figures provide network context and are not a real-time availability guarantee.
Official sources
- Ministry Regulation No. 1 of 2023 on Battery EV Charging InfrastructureIndonesia Ministry of Energy and Mineral Resources
- IEC 61851-1:2017 — Electric vehicle conductive charging systemInternational Electrotechnical Commission
- IEC 60364-7-722:2018 — Supplies for electric vehiclesInternational Electrotechnical Commission
- EV Development Must Be Supported by Competent PersonnelIndonesia Ministry of Energy and Mineral Resources
- Keputusan Menteri ESDM Nomor 182.K/TL.04/MEM.S/2023JDIH Kementerian Energi dan Sumber Daya Mineral
- PLN operasikan 4.655 SPKLU sepanjang 2025PT PLN (Persero)
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